Frequently Asked Questions
-
What forms of payment do you accept?The payment can be made with any of these credit/debit cards: American Express, Diners, Discover, Japanese Credit Bank, Maestro, Mastercard, Visa, Visa Electron and, of course, with PayPal.
-
What is Voice Credit?Voice Credit is our prepaid calling service. With Voice Credit, customers can call any destination in the world from any phone or laptop or by using our free app, called Pingo, for iOS and Android. Voice Credit can be used both for international calls and SMS, and comes with many free features.
-
I lost my password. How can I retrieve it?On the login page click Forgot password, enter the email registered in your account and click Retrieve. You will receive a link in your email inbox. Click the link to change your password. If you cannot remember the email address registered in your account, please contact us.
You're in good hands
- With over 10 years of experience, we deliver security and reliability
- We guarantee 100% satisfaction for every transaction
- New customers join every 2 minutes
We make things easy for you
- Highly secure payments, multiple currency transactions
- Price, transaction and account transparency
- Instant order processing
