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How can I make sure I won't be charged by my local provider for the international calls I make?
If you want to make sure the international calls and SMS will be charged from your Pingo account and not by your local provider, we advise you to block all outgoing international calls with your local provider.
This feature or setting has to be done by you or by your local provider.
Also, here are some useful tips on how to place calls easy & safe through your Pingo account:
This feature or setting has to be done by you or by your local provider.
Also, here are some useful tips on how to place calls easy & safe through your Pingo account:
- 1. If possible, always use a Local Access Number and not a Toll Free Access Number which adds a surcharge to the published rate
- 2. If you have free long distance calls included in your local provider package then you can use any Local Access Number in your country
- 3. If you are in a country in which we do not have Access Numbers or you simply prefer to avoid Access Numbers, then you can make your calls from your smartphone using our free app called Pingo (Download available from App Store or Google Play).
