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    Why have I been asked to enter a password when making a purchase?
    This is a 3D-Secure security check directly from your bank/card issuer. When you make a purchase, you may be redirected briefly to your bank/issuer website to enter your 3D-Secure password and when your bank/issuer accepts this, then you are redirected back to our website to complete the purchase. If the bank/issuer is asking you to enroll for 3D secure or enter a password for 3D-Secure and you want to skip this, then you must get in touch with the bank directly.

    More related questions

    Where can I find my invoice?
    What forms of payment do you accept?
    What is 3D-Secure?
    Is your website secure? Can I place orders with my card safely?
    What credit/debit cards do you accept?

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