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Help Center

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    Why have I received the “This code is no longer valid” error message?
    This error message occurs when attempting to add an eSIM that has been added previously, or when the QR code was only partially scanned due to a weak connection.
    Please be aware that if the eSIM has been removed and you try to reinstall it, it will not work.
    If you are installing the eSIM for the first time, this error message may arise due to a weak connection, enabled VPN, or an excessive number of eSIMs installed on the device.

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