Already have an account? LOG IN →

Sign up with

No password created
Minimum 8 characters
An uppercase & lowercase letter
A number
A special character

Sign in or JOIN NOW →

Forgot Password →

Help Center

    Help Center / How to Buy
    Voice Credit Mobile Recharge How to Call Rate Plans Monthly Plan Access Number Info Calling Features Travel eSIM Gift cards Other Products Payment How to Buy
    How can I save another credit/debit card in my account?
    How can I change the card saved in my account for a recurring payment?
    Why is there a processing fee?
    Do I have to create an account?
    How will I be charged for my calls?
    Account Information Offers & Promotions Apps Company Background Rates
    Why was my payment declined?
    Declines can happen for a variety of reasons, the most common of which are: insufficient funds, incorrect card information, expired or canceled card, and the impossibility of making online payments with that specific card. In some rare cases there may be a communication error or a technical problem, so we recommend that you try again later. If your payment still doesn't go through, please contact your bank for more information.

    More related questions

    How can I save another credit/debit card in my account?
    How can I change the card saved in my account for a recurring payment?
    Why is there a processing fee?
    Do I have to create an account?
    How will I be charged for my calls?

    Can't find what you're looking for?

    Contact Our Support Team