Already have an account? LOG IN →

Sign up with

No password created
Minimum 8 characters
An uppercase & lowercase letter
A number
A special character

Sign in or JOIN NOW →

Forgot Password →

Help Center

    Help Center / Voice Credit
    Voice Credit
    How can I set Offline Calling?
    How can I log in to my Pingo App?
    How can I add Voice Credit to my PIN?
    Can I buy Voice Credit over the phone?
    How can I be sure I won't run out of Voice Credit?
    Mobile Recharge How to Call Rate Plans Monthly Plan Access Number Info Calling Features Travel eSIM Gift cards Other Products Payment How to Buy Account Information Offers & Promotions Apps Company Background Rates
    Why am I receiving the "account registration failed" message while trying to make a call using the Pingo App?
    Please note the App is working fine on our end. However, in order to resolve any recent bugs encountered, please follow the troubleshooting guide:
    • ensure that the app is updated to the latest version
    • Try to log out, delete the app, power off your phone/device and power it on, and then reinstall the app.

    More related questions

    How can I set Offline Calling?
    How can I log in to my Pingo App?
    How can I add Voice Credit to my PIN?
    Can I buy Voice Credit over the phone?
    How can I be sure I won't run out of Voice Credit?

    Can't find what you're looking for?

    Contact Our Support Team